Every business is unique and every business requires a unique solution. One size does not fit all. However, BCG has the depth and experience to bring "lessons learned" to your project while at the same time having the skills to adapt them to your unique situation.

• Audience Analysis - identifies target audience strengths and weaknesses, needs, resistance to change, beliefs, adaptability, knowledge base, and corporate perceptions, and barriers to learning



• Change Management and Corporate Communication Plans



• Training Content and Skills Matrix - identifies/defines all generic and custom courseware elements and identifies the job roles that receive each



• High-Level Instructional Design Plan - identifies/defines all instructional strategies, goals, and objectives



• Course-Specific Design Strategy and Content Outlines - identifies/defines specific content for each identified user type



• Master Development Plan and Implementation Schedule



• Instructional Strategy Assessment - identifies the appropriate training delivery method (web-based, computer-based, instructor-led, workbooks, job aids) based on budget, ROI, and employee needs.



• Learning Management System (LMS) Assessment - identifies criteria for selecting a cost-effective LMS for student enrollments, assignments, content delivery, scheduling, test scoring, remediation, certifications, and reporting.



• Training Development Process - identifies and defines the production steps, tasks, resource requirements, and time requirements to manage and/or develop training materials.



• Time Tracking Systems - Design and implement a time tracking system based on your process



• Training Material "Look and Feel", Style and Standards Guide



• Testing and Certification Strategy and Specifications



• Course and Student Tracking and Reporting Requirements



• WBT Production Tools and Templates